Three criteria were considered when we were evaluating AMS customs service providers: Cost effectiveness, ease of use, and the ability of the provider to address unique business needs. The ARK at JFK needed to see all messages for AWBs that are assigned to our FIRMS code as well as be able to query the clearance status of AWBs with AVI that are transferred to our facility.

Global eTrade Services representatives worked diligently to support our requirements. Although queries were challenging to obtain at first, GeTS continued efforts and dedication provided us the tools necessary for both messages and query features. Following the purchase of this product, we have been able to cut costs and have more informed interactions with brokers and CBP. We would definitely recommend this product and Global eTrade Services to other users.
— Elizabeth A. Schuette, The ARK at JFK
“When we started our business we had difficulty finding a broker who could file the ACI e-manifest for us. When we heard about GeTS, they filed our ACI e-manifest in a short time. Thank you for the great service. We wouldn´t be where we are without your help. We really appreciate the individual service of GeTS and it is our pleasure to work with you.”
— Elisabeth, Quade Transport Ltd.
I wanted to take a minute and say thank you to your team for a job well done.
— Roy Atwell, AV Concepts
Thank you for your help on this. I will contact your office when I have the shipment ready. I must say you seem to have one of the better customer services I have seen.
— Brenda, Logan Branch
A big thank you to everyone for all of their help and efficiency on getting this issue resolved. Thank you!
— Dave, Federal Express
CrimsonLogic ACE Solution comprises all the capabilities needed to ensure a smooth transition to this new regulation with minimal training for manual entry. Next, we simply have to speak to their knowledgeable staff in order to create a seamless interface with our ERP easily.
— Martin Legault, Transport TF16 Transport / Groupe Fortier
Our partnership with CrimsonLogic has significantly simplified the daily border crossing issues faced by transborder carriers. Since the introduction of our ACE module the time that our customers wait at the border has been greatly reduced.
— John Wright, Trans+Plus Systems Corp
It is not just one individual it’s the entire team. You all rock and keep on providing excellent service. To the gentleman I spoke to that day well KUDOS too you. I hope you all have a great new year.
Thank you for providing excellent service.
— Pam, Horizon Carriers Inc