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Scheduled Maintenance

Maintenance Schedule:

Start  19th February 2023, 08:00 UTC +8 
End  19th February 2023, 10:00 UTC +8 

 

Impact: All Client who use the API HUB service will be impacted as the API HUB service will be inaccessible during the maintenance windows. 

 

Past Scheduled Maintenance

1) SSO Maintenance Schedule:

Start  29th January 2023, 08:00 UTC +8 
End  29th January 2023, 10:00 UTC +8 

 

Impact: All clients who use the SSO service will be impacted as the SSO service will be inaccessible during the maintenance window. 

2) CALISTA Maintenance Schedule:

Start  15th January 2023, 10:00 UTC +8 
End  15th January 2023, 14:00 UTC +8 

 

Symptoms: Service will be intermittently unavailable.

3) SSO Maintenance Schedule:

Start  27 November 2022, 06:00 UTC +8 
End  27 November 2022, 08:00 UTC +8

 

Impact: All clients who use the SSO service will be impacted as the SSO service will be inaccessible during the maintenance windows.

4) SSO Maintenance Schedule:

Start  30 October 2022, 06:00 UTC +8 
End  30 October 2022, 09:00 UTC +8

 

Impact: All clients who use the SSO service will be impacted as the SSO service will be inaccessible during the maintenance windows.

5) CALISTA Maintenance:

Start  16 October 2022, 10:00 UTC +8 
End  16 October 2022, 14:00 UTC +8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable.

6) SSO - AWS hardware maintenance for SSO DB instances (UAT & PRODUCTION)

UAT

Start  13 September 2022, 19:30 UTC +8 
End  13 September 2022, 21:30 UTC +8

 

PRODUCTION

Start  17 September 2022, 11:00 UTC +8 
End  17 September 2022, 13:00 UTC +8

 

Symptoms: All users who use the SSO service will be impacted as the SSO service will be inaccessible during the maintenance windows. 

7) CALISTA Maintenance:

Start  11 September 2022, 10:00 UTC +8 
End  11 September 2022, 18:00 UTC +8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable.

8) CALISTA Maintenance:

Start  7 August 2022, 10:00 UTC +8 
End  7 August 2022, 12:00 UTC +8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable.

9) CALISTA Maintenance:

Start  24 July 2022, 10:00 UTC +8 
End  24 July 2022, 14:00 UTC +8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable.

10) SSO Service Maintenance:

Start  10 July 2022, 04:00 UTC +8 
End  10 July 2022, 14:00 UTC +8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable

11) CALISTA Maintenance:

Start  15 May 2022, 11:00 UTC +8 
End  15 May 2022, 12:00 UTC +8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable

12) CALISTA Maintenance:

Start  24 April 2022, 08:00 UTC+8 
End  24 April 2022, 12:00 UTC+8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable

13) CALISTA Maintenance:

Start  20 February 2022, 10:00 UTC+8
End  20 February 2022, 20:00 UTC+8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable

14) CALISTA Maintenance:

Start  28 November 2021, 10:00 UTC+8
End  28 November 2021, 17:00 UTC+8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable

15) CALISTA Maintenance:

Start  21 November 2021, 10:00 UTC+8
End  21 November 2021, 14:00 UTC+8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable

16) CALISTA Maintenance:

Start  14 November 2021, 10:00 GMT+8
End  14 November 2021, 16:00 GMT+8

 

Affected services​​​​

Symptoms: Service will be intermittently unavailable

17) GeTS API Maintenance:

Start  17 October 2021, 10:00 GMT+8
End  17 October 2021, 14:00 GMT+8

 

Affected services

Symptoms: Service will be intermittently unavailable

18)  CALISTA and SSO Maintenance:

Start  4 April 2021, 04:00 SGT GMT+8
End  4 April 2021, 06:00 SGT GMT+8

 

Affected services

Symptoms: Services will be unavailable

19) CALISTA Maintenance:

Start  23 March 2021, 22:00 SGT GMT+8
End  24 March 2021, 04:00 SGT GMT+8

 

Affected services

Symptoms: Services will be intermittently unavailable

20) GeTS Single Sign-On (SSO) Maintenance:

Start  24 January 2021, 03:00 SGT GMT+8
End  24 January 2021, 03:30 SGT GMT+8

 

Affected service

Login to CALISTA, OTB, xBS, hive/SLA will be unavailable

21) CALISTA Maintenance:

Start  17 January 2021, 10:00 GMT+8
End  17 January 2021, 20:00 GMT+8

 

Affected services

Services might be intermittently unavailable

22) CALISTA Maintenance: 

Please be informed that the CALISTA production SFTP IP will be decommissioned after the maintenance activity.

Services might be intermittently unavailable                     

Start  13 December 2020, 08:00 GMT+8
End  13 December 2020, 18:00 GMT+8

 

  • Affected service: sftp://calista-sftp.globaletrade.services:2222
  • Symptom: CALISTA SFTP service is unavailable

The change will be effective after the maintenance activity:

  • Decommissioned CALISTA SFTP IP: 18.136.125.6

Please use CALISTA SFTP FQDN instead: calista-sftp.globaletrade.services:2222

Please note: If your company utilizes firewall to control network traffic, please verify with your IT or security team that access to CALISTA SFTP by the mentioned FQDN is granted.

23) CALISTA Maintenance: 

      Services might be intermittently unavailable                     

Start  18 October 2020, 10:00 GMT+8
End  18 October 2020, 14:00 GMT+8

 

24) GeTS Single-Sign-On (SSO) Maintenance: 

     SSO system will be unavailable 

Start  26 September 2020, 19:00 GMT+8
End  26 September 2020, 21:00 GMT+8

 

25) CALISTA Maintenance: 

      Services might be intermittently unavailable                     

Start  26 September 2020, 19:00 GMT+8
End  26 September 2020, 23:59 GMT+8

 

26) GeTS Single-Sign-On (SSO) Maintenance: 

     SSO system will be unavailable between 15:00 - 16:00

     SSO might be intermittently unavailable between 16:00 - 20:00

Start  12 September 2020, 15:00 GMT+8
End  12 September 2020, 20:00 GMT+8

 

27) CALISTA Maintenance: 

      Services might be intermittently unavailable                     

Start  13 September 2020, 10:00 GMT+8
End  13 September 2020, 20:00 GMT+8

 

28) CALISTA Maintenance: 

  • calista.globaletrade.services
Start  16 August 2020, 10:00 GMT+8
End  16 August 2020, 20:00 GMT+8

 

29) CALISTA Maintenance: 

    • calista.globaletrade.services
    Start  25 July 2020, 10:00 GMT+8
    End  25 July 2020, 20:00 GMT+8

     

    30) GeTS Single-Sign-On (SSO) Maintenance: 

    • login.globaletrade.services
    Start  21 June 2020, 00:00 GMT+8
    End  21 June 2020, 06:00 GMT+8

     

    31) CALISTA Scheduled Maintenance: 

    • calista.globaletrade.services
    Start  7 June 2020, 00:00 GMT+8
    End  7 June 2020, 08:00 GMT+8
     

     

    32) Forward Hubbing Module Maintenance: 

    • calista.globaletrade.services
    Start  24 May 2020, 01:30 GMT+8
    End  24 May 2020, 04:30 GMT+8
     

     

    33) GeTS Single-Sign-On (SSO) Maintenance: 

    • login.globaletrade.services
    Start  24 April 2020, 23:59 GMT+8
    End  25 April 2020, 00:59 GMT+8

     

    34) CALISTA  Ad-hoc Anti-Virus Scan: 

    • calista.globaletrade.services
    • calista-api.globaletrade.services
    • calista-sftp.globaletrade.services
    Start  16 April 2020, 00:00 GMT+8
    End  16 April 2020, 03:00 GMT+8

     

    35) CALISTA Scheduled Maintenance: 

     https://calista.globaletrade.services/CALISTAWEB/cusLogin/login.cl

    Start  16 March 2020, 12:00 GMT+8
    End  17 March 2020, 09:00 GMT+8